Terms of service

TERMS OF SERVICE — VELORA

Overview This website is operated by Velora. Throughout the site, the terms "we", "us" and "our" refer to Velora. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions.

Section 1 — Online Store Terms By agreeing to these Terms of Service, you confirm that you are at least 18 years of age. You may not use our products for any illegal or unauthorized purpose. You must not transmit any worms, viruses or any code of a destructive nature.

Section 2 — General Conditions We reserve the right to refuse service to anyone for any reason at any time. Your content may be transferred unencrypted and may involve transmissions over various networks. You agree not to reproduce, duplicate, copy, sell or exploit any portion of the Service without express written permission from us.

Section 3 — Products All products are subject to availability. We reserve the right to discontinue any product at any time. Prices for our products are subject to change without notice. We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.

Section 4 — Accuracy of Billing and Account Information We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email address provided at the time the order was made.

Section 5 — Shipping & Delivery Delivery times are estimates and cannot be guaranteed. Velora is not responsible for delays caused by customs, weather conditions, or other factors beyond our control. Please refer to our Shipping Policy for full details.

Section 6 — Returns & Refunds Our return and refund policy is outlined in our Return Policy, which is incorporated into these Terms of Service by reference. Please review it carefully before making a purchase.

Section 7 — Third-Party Links Certain content or products available via our Service may include materials from third parties. Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of those sites.

Section 8 — Personal Information Your submission of personal information through the store is governed by our Privacy Policy.

Section 9 — Errors, Inaccuracies and Omissions Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions. We reserve the right to correct any errors and to update information at any time without prior notice.

Section 10 — Disclaimer of Warranties We do not guarantee that your use of our service will be uninterrupted, timely, secure or error-free. Your use of the service is at your sole risk.

Section 11 — Governing Law These Terms of Service shall be governed by and construed in accordance with the laws applicable in the jurisdiction where Velora operates.

Section 12 — Changes to Terms of Service We reserve the right to update, change or replace any part of these Terms of Service at any time. It is your responsibility to check this page periodically for changes.

Section 13 — Contact Information Questions about the Terms of Service should be sent to us at velorahomeandpets@gmail.com.